“How convenient! I booked in under 2 minutes, without waiting for anyone to answer the phone,” says Maria.
>
HIGHLIGHTS
Smooth support via WhatsApp, website, social media or phone.
Multichannel service
24/7 availability
Assistance available anytime, no queues.
Service starts via messaging
Communication handled by agents using natural language.
START SIMULATION
START SIMULATION
>
HIGHLIGHTS
Suggests complementary exams according to the case.
Comprehensive clinical view
Faster prescriptions
Electronic prescriptions generated automatically.
Greater care accuracy
More assertive and detailed consultation with AI support.
Custom treatment plan for each patient.
Personalized treatment
START SIMULATION
HEINRICH CO.
ecosymb.[care]
Maria needs a specialist.
Our solution goes beyond appointment booking.
It orchestrates care journeys.
Maria needs a specialist.
Our solution goes beyond appointment booking.
It orchestrates care journeys.
Scheduling that
thinks three steps ahead.
[SMART SCHEDULING]
[ BEGINNING OF THE PATIENT JOURNEY]
Maria had been experiencing persistent back pain for weeks. Tired of postponing her health care, she decided to seek medical help.
Maria accessed the clinic’s WhatsApp on her phone during her commute to work. In just a few taps, the AI identified her need and suggested the best available times, considering her location and preferences.
Maria had been experiencing persistent back pain for weeks. Tired of postponing her health care, she decided to seek medical help.
Maria accessed the clinic’s WhatsApp on her phone during her commute to work. In just a few taps, the AI identified her need and suggested the best available times, considering her location and preferences.
First impressions that last
First impressions that last
INTELLIGENT ECOSYSTEM FOR HEALTH & WELLNESS CENTERS
Discover how Maria experiences healthcare where she is seen as a unique individual, her needs are anticipated even before symptoms appear, and every process happens at the speed of her thoughts.
Discover how Maria experiences healthcare where she is seen as a unique individual, her needs are anticipated even before symptoms appear, and every process happens at the speed of her thoughts.
Proactive, Personalized and Instant Healthcare: Every Patient is Unique, Every Decision Anticipated
Proactive, Personalized and Instant Healthcare: Every Patient is Unique, Every Decision Anticipated
[ HEALTH RECORDS INTELLIGENCE ]
[ HEALTH RECORDS INTELLIGENCE ]
Dr. Alexandre has instant access to Maria’s complete medical history.
The AI suggests relevant questions and possible diagnoses based on the reported symptoms.
Total focus
on care
SCHEDULE A [DEMO]
“The doctor was so well prepared, he knew exactly what to ask. I felt like my time was truly valued,” says Maria.
“The doctor was so well prepared, he knew exactly what to ask. I felt like my time was truly valued,” says Maria.
[ DIAGNOSIS AND FOLLOW-UP ]
[ DIAGNOSIS AND FOLLOW-UP ]
Post-consultation:
Continuity of care
Post-consultation:
Continuity of care
Maria’s test results don’t just arrive.
They come with insights that can save her life.
“It’s amazing that I didn’t have to wait in line. I truly felt expected,” says Maria.
“It’s amazing that I didn’t have to wait in line. I truly felt expected,” says Maria.
START SIMULATION
A few months later: The system identifies that it’s time for Maria’s preventive check-up and sends her a friendly reminder with an easy scheduling option.
A few months later: The system identifies that it’s time for Maria’s preventive check-up and sends her a friendly reminder with an easy scheduling option.
[ BACKOFFICE AND BILLING ]
[ BACKOFFICE AND BILLING ]
Smart Billing that Prevents Problems:
Maria receives her invoice clearly and transparently.
The ecosymb.[care] system has already checked everything automatically.
Stress-free payments:
Humanized financial experience
Full transparency
Easy payment
No surprises
Detailed breakdown of each procedure.
Personalized payment plans based on the patient profile.
Insurance verification and pre-authorization.
DESTAQUES
>
Proactive support
Issues resolved before they happen.
ecosymb.[care]
HEINRICH CO.
Behind Maria’s seamless experience,
there’s a system that learns and improves operations every second.
Capacidade e uso de recursos
Análise de satisfação
Predição de Demanda
otimizados automaticamente
alertas proativos para melhorias
antecipação de picos de atendimento
DESTAQUES
>
Alertas preventivos
para possíveis gargalos operacionais
Sugestões de melhorias
baseadas em dados reais
Inteligência Operacional em Tempo Real
Capacity and resource usage
Satisfaction analysis
Demand forecasting
Automatically optimized.
Proactive alerts for improvement.
Anticipating peaks in demand.
HIGHLIGHTS
>
Preventive alerts
For potential operational bottlenecks.
Improvement suggestions
Based on real data.
Real-Time Operational Intelligence
Operations that run themselves
[ DASHBOARD & OPERATIONS ]
Maria’s Medication Always Available:
When Dr. Alexandre prescribed the anti-inflammatory, the ecosymb.[care] system had already anticipated that Maria would need a refill 3 weeks before she ran out.
“What a relief not having any surprises on the bill! The system verified everything with my insurance and even offered installment options that fit my budget.” — says Maria.
“Amazing how my medication was always available at the pharmacy. I never had to worry about running out!” — says Maria.
Supply Chains: Guaranteed Continuity
[ SUPPLY CHAIN ]
DESTAQUES
>
>
HIGHLIGHTS
Care under control
Ongoing monitoring
Automated check-up
Smart rescheduling
Proactive rescheduling in case of absence or need.
Automatic follow-up via chatbot, no effort required from the patient.
Evaluation of treatment progress over time.
Personalized medication reminders for the patient.
START SIMULATION
Smart Billing that Prevents Problems:
Maria receives her invoice clearly and transparently.
The ecosymb.[care] system has already checked everything automatically.
Stress-free payments:
Humanized financial experience
[ BACKOFFICE AND BILLING ]
START SIMULATION
“The doctor was so well prepared, he knew exactly what to ask. I felt like my time was truly valued,” says Maria.
A few months later:
The system identifies that it’s time for Maria’s preventive check-up and sends her a friendly reminder with an easy scheduling option.
START SIMULATION
Maria’s test results don’t just arrive.
They come with insights that can save her life.
[ DIAGNOSIS AND FOLLOW-UP ]
Post-consultation:
Continuity of care
[ HEALTH RECORDS INTELLIGENCE ]
Dr. Alexandre has instant access to Maria’s complete medical history.
The AI suggests relevant questions and possible diagnoses based on the reported symptoms.
Total focus on care
START SIMULATION
Maria receives a warm message:
“Hello Maria! Your appointment is confirmed for Thursday at 2pm with Dr. Alexandre. We’ve prepared everything to make your visit fast and efficient.”
“It’s amazing that I didn’t have to wait in line. I truly felt expected,” says Maria.
START SIMULATION
Thursday, 1:45 PM – Maria arrives at the clinic and, using the QR Code she received, checks in automatically.
The system has already notified the team of her arrival.
[ CONSULTA APRIMORADA ]
Seamless check-in
no lines
Scheduling that
thinks three steps ahead.
Maria needs a specialist.
Our solution goes beyond appointment booking.
It orchestrates care journeys.
[ SMART SCHEDULING ]
START SIMULATION
“How convenient! I booked in under 2 minutes, without waiting for anyone to answer the phone,” says Maria.
>
HIGHLIGHTS
Communication handled by agents using natural language.
Service starts via messaging
Assistance available anytime, no queues.
Smooth support via WhatsApp, website, social media or phone.
24/7 availability
Multichannel service
Maria had been experiencing persistent back pain for weeks. Tired of postponing her health care, she decided to seek medical help.
Maria accessed the clinic’s WhatsApp on her phone during her commute to work. In just a few taps, the AI identified her need and suggested the best available times, considering her location and preferences.
[ BEGINNING OF THE PATIENT JOURNEY ]
First impressions that last.
Proactive, Personalized and Instant Healthcare:
Every Patient is Unique, Every Decision Anticipated
Discover how Maria experiences healthcare where she is seen as a unique individual, her needs are anticipated even before symptoms appear, and every process happens at the speed of her thoughts.
INTELLIGENT ECOSYSTEM FOR HEALTH & WELLNESS CENTERS
SCHEDULE A [DEMO]
START SIMULATION
Maria receives a warm message:
“Hello Maria! Your appointment is confirmed for Thursday at 2pm with Dr. Alexandre. We’ve prepared everything to make your visit fast and efficient.”
START SIMULATION
START SIMULATION
INICIE SIMULAÇÃO
Garante que cada paciente receba o que precisa, exatamente quando precisa.
>
HIGHLIGHTS
Intelligent, frictionless restocking.
Automated supplier connection
Inventory aligned with patient profiles
Optimized management based on each patient’s actual demand.
Smart demand forecasting
System with 99% accuracy in anticipating needs.
Stock always replenished:
Anticipated notifications to prevent stockouts.
Proactive supply alerts
Esta é a experiência da Maria.
Esta pode ser a de cada paciente.
Maria’s Medication Always Available: When Dr. Alexandre prescribed the anti-inflammatory, the ecosymb.[care] system had already anticipated that Maria would need a refill 3 weeks before she ran out.
[ SUPPLY CHAIN ]
Supply Chains: Guaranteed Continuity
“What a relief not having any surprises on the bill! The system verified everything with my insurance and even offered installment options that fit my budget.” — says Maria.
Capacite médicos com insights acionáveis para decisões mais efetivas, enquanto Maria se beneficia da redução proativa de riscos de doenças antes que se manifestem.
>
DESTAQUES
De capacidade e uso de recursos.
Em tempo real nos pontos de contato.
Planejamento preditivo
Inteligência Operacional
INICIE SIMULAÇÃO
START SIMULATION
Capacity and resource usage
Satisfaction analysis
Demand forecasting
Automatically optimized.
Proactive alerts for improvement.
Anticipating peaks in demand.
HIGHLIGHTS
>
Preventive alerts
For potential operational bottlenecks.
Improvement suggestions
Based on real data.
Real-Time Operational Intelligence
Operations that
run themselves
[ DASHBOARD & OPERATIONS ]
[ DASHBOARD & OPERATIONS ]
Behind Maria’s seamless experience,
there’s a system that learns and improves operations every second.
Behind Maria’s seamless experience,
there’s a system that learns and improves operations every second.
“Amazing how my medication was always available at the pharmacy. I never had to worry about running out!” — says Maria.
Capacity and resource usage
Satisfaction analysis
Demand forecasting
Automatically optimized.
Proactive alerts for improvement.
Anticipating peaks in demand.
HIGHLIGHTS
>
Preventive alerts
For potential operational bottlenecks.
Improvement suggestions
Based on real data.
Real-Time Operational Intelligence
What the team sees on the dashboard:
“Patient Maria – Satisfaction: 98% | Wait time: 2 min |
Next predicted need: Check-up in 6 months | No-show risk: Low”
What the team sees on the dashboard:
“Patient Maria – Satisfaction: 98% | Wait time: 2 min |
Next predicted need: Check-up in 6 months | No-show risk: Low”
O resultado:
Uma paciente fidelizada
e uma clínica eficiente!
What the team sees on the dashboard:
“Patient Maria – Satisfaction: 98% | Wait time: 2 min |
Next predicted need: Check-up in 6 months | No-show risk: Low”
The result:
A loyal patient and an efficient clinic!
The result:
A loyal patient and an efficient clinic!
ecosymb.[care]
ecosymb.[care]
Efficient Process Management with AI.
Efficient Process Management with AI.
Developed by NOSCERO.
Developed by NOSCERO.
2025
2025
+31 6 1824 6837
info@heinrichco-ai.com
+31 6 1824 6837
info@heinrichco-ai.com
• Redução de no-show
• Otimização de tempo de atendimento
• Aumento na receita
• Satisfação dos pacientes
• Automação de 80% dos processos administrativos
Para a Clínica:
I want to access ecosymb.[care]
I want to access ecosymb.[care]
I want to access ecosymb.[care]
ecosymb.[care]
>
HIGHLIGHTS
Shares the digital pre-registration with the patient.
Smart reminders
Easy pre-registration
Sends personalized reminders before the appointment.
Automated confirmations
Confirms the appointment via WhatsApp.
Practical guidance
Suggests the documents required for the appointment.
>
HIGHLIGHTS
Structured medical history that’s easy to access.
Organized information
Efficient service
Consultation room optimized to speed up the process.
Instant access
Digital health record already available before the consultation.
What’s happening behind the scenes:
Thursday, 1:45 PM – Maria arrives at the clinic and, using the QR Code she received, checks in automatically.
The system has already notified the team of her arrival.
[ENHANCED CONSULTATION]
[ENHANCED CONSULTATION]
Seamless check-in,
no lines
>
HIGHLIGHTS
Suggests complementary exams according to the case.
Comprehensive clinical view
Faster prescriptions
Electronic prescriptions generated automatically.
Greater care accuracy
More assertive and detailed consultation with AI support.
Custom treatment plan for each patient.
Personalized treatment
>
HIGHLIGHTS
Personalized medication reminders for the patient.
Care under control
Ongoing monitoring
Evaluation of treatment progress over time.
Automated check-up
Automatic follow-up via chatbot, no effort required from the patient.
Smart rescheduling
Proactive rescheduling in case of absence or need.
A humanized, tech-driven experience.
A humanized, tech-driven experience.
Optimized time at every stage.
Optimized time at every stage.
Continuous monitoring of her health.
Continuous monitoring of her health.
Clear and proactive communication.
Clear and proactive communication.
Total trust and satisfaction.
Total trust and satisfaction.
FOR MARIA:
Reduced no-show rates.
Reduced no-show rates.
Optimized consultation time.
Optimized consultation time.
Increased revenue.
Increased revenue.
Patient satisfaction.
Patient satisfaction.
80% automation of administrative
processes.
FOR THE CLINIC:
FOR THE CLINIC:
>
HIGHLIGHTS
Structured medical history that’s easy to access.
Organized information
Efficient service
Consultation room optimized to speed up the process.
Instant access
Digital health record already available before the consultation.
What’s happening behind the scenes:
>
HIGHLIGHTS
Suggests complementary exams according to the case.
Comprehensive clinical view
Faster prescriptions
Electronic prescriptions generated automatically.
Greater care accuracy
More assertive and detailed consultation with AI support.
Custom treatment plan for each patient.
Personalized treatment
Full transparency
Easy payment
No surprises
Detailed breakdown of each procedure.
Personalized payment plans based on the patient profile.
Insurance verification and pre-authorization.
Proactive support
Issues resolved before they happen.
>
HIGHLIGHTS
>
HIGHLIGHTS
Intelligent, frictionless restocking.
Automated supplier connection
Inventory aligned with patient profiles
Optimized management based on each patient’s actual demand.
Smart demand forecasting
System with 99% accuracy in anticipating needs.
Stock always replenished:
Anticipated notifications to prevent stockouts.
Proactive supply alerts
START SIMULATION
START SIMULATION
A humanized, tech-driven experience.
Optimized time at every stage.
Continuous monitoring of her health.
Clear and proactive communication.
Total trust and satisfaction.
FOR MARIA:
Reduced no-show rates.
Optimized consultation time.
Increased revenue.
Patient satisfaction.
80% automation of administrative
processes.
FOR THE CLINIC:
>
HIGHLIGHTS
Shares the digital pre-registration with the patient.
Easy pre-registration
Smart reminders
Sends personalized reminders before the appointment.
Automated confirmations
Confirms the appointment via WhatsApp.
Practical guidance
Suggests the documents required for the appointment.
START SIMULATION